Button Builder

1. Login to the Manager Portal

End Users

2. Navigate to Phones

3. Select the Gear icon to the right of the device you want to edit

Office Mangers

2. Navigate to Inventory from Domain your device is in

3. Select Phone Hardware and then the gear icon to the right of the device you want to edit

Button Builder

NOTE: Button 1 should always be set to your Line Appearance, do not change it as it's by default

Once in Button Builder you can see your phone with the MAC Address and also how many buttons you can customize based on your phone. Click on any button number on the right and you will see "Select a Feature"

Line Appearance - Line registration to the device

Users (BLF) - Allows us to see the present status of another extension, can also be used to call the extension

Call Park - Allows you to park the active call and also use the button to retrieve the call at a later point (must be an existing call park) 

Speed Dial - Allows calling a specific destination either on-net or off-net

DTMF - Sends DTMF tones. These can be interpreted to run an application. Compatible string characters include numbers, * (star) and # (hash)

Queue Toggle - Toggles the active queue status for the user. All queues will be toggled.

Timeframe Toggle - Toggles the active status of the selected timeframe

Move My Call - Switches the user's active call to this phone from another phone

• The phone should have no more than 1 Line Appearance
• You can also add a Custom Label to make it easier for you when you add a button
• Once you have made the changes on your phone's keys, Click the Up-Arrow Key right next to the Save button and then click on Save and Resync.

Directory Cascade

Cascade Dynamic: This will populate your BLF keys with your chosen directory settings. The list will update every time the phone updates its configuration.

Cascade Static: This will populate your BLF keys with a snapshot of your chosen directory settings. These entries will not change even if you add/remove extensions, or update names.